Jemma Zorno

Head of MRI.

After qualifying with a degree in Diagnostic Radiography, Jemma trained and worked as an MRI/CT Radiographer and qualified in IV cannulation. She took on additional logistical and management responsibilities and in May 2014, ready for a new challenge, she joined Diagnostic Healthcare as Head of MRI.

Jemma is responsible for a large team of MR Radiographers and is focussing on developing the team and recruiting additional staff to ensure we deliver an outstanding service to our customers. She is responsible for new starter inductions, probationary reviews, performance reviews and trainee assessments. To support her in this Jemma has attended management courses to enhance the important skills required to manage a growing team and additionally she is studying for the IOSH health and safety qualification.

Ongoing quality management is vital to our service and Jemma spends much of her time building and managing key relationships with internal and external customers to ensure the smooth running of day-to-day services, monitoring clinical governance as well as updating protocols and auditing images to maintain the high standards that both Diagnostic Healthcare and our customers expect.

Jemma enjoys the variety of her role and says no two days are ever the same!